Non-Emergency
716-692-2342
Emergency
716-692-2100
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Emergency, Non-Emergency, & Event Standby Services
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Twin City Ambulance Patient Information
We are proud to provide emergency and non-emergency ambulance services and EMS standby services to WNY. Below are relevant forms for Twin City Ambulance patients.
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Patient Information
If you need a copy of your medical records, please email medicalrecords@tcaems.com to submit a request.
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FAQs
What ambulance services does Twin City Ambulance offer in Amherst, NY?
Twin City Ambulance is a family-owned ambulance service that offers a variety of emergency and non-emergency transportation services in the Amherst, NY area. This includes:
- Emergency ambulance services
- Non-emergency ambulance services
- Event medical services
- Inter-facility transportation
Do you provide EMS training courses at Twin City Ambulance?
Yes, Twin City Ambulance offers EMS training courses. Our website provides more information about our training programs.
What is the difference between emergency and non-emergency ambulance services?
Emergency ambulance services are used for critical situations where a patient’s life is in danger. Non-emergency ambulance services transport patients who are not in critical condition but still need medical care. This could include transporting patients to and from doctor’s appointments, dialysis centers, or other medical facilities. It is important to note that non-emergency ambulance service still has to be medically necessary and is usually ordered by a physician or treating facility.
Why are ambulances so expensive?
Most ambulance services are not subsidized or paid except when they transport patients. The bill reflects the cost of maintaining a state of readiness and providing immediate response to sick and injured patients in our community. While the gross charge may seem like a lot, it is important to note that most bills are paid at set rates by government payers, like Medicare and Medicaid, and negotiated rates by commercial insurers. If you have a question about your bill, please contact us.
If you have a non-emergency question, please get in touch with us at 716-692-2342.
Contact
Twin City Ambulance
555 Commerce Drive
Buffalo NY, 14228
Hours
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