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EMTs and emergency team at Twin City Ambulance

Michael K.

“My mom has had multiple falls lately, and as she is getting older it’s happening more often. Her Rapid Response pendant has alerted Twin City Ambulance numerous times, and each and every encounter has been fantastic. The crews assist her, professionally evaluate her, and ensured she wasn’t injured. The compassion shown by TCA is remarkable. I feel so much better knowing such a quality service is just a phone call away! Keep up the good work, and stay safe!”

Flower B.

“Excellent service. Ari Sanders and the two women that were with him were very compassionate, patient, warming, assertive, and professional. They were all phenomenal.”

Fred S.

“Excellent, courteous, professional service. They arrived within a minute of my emergency call. Very happy with Twin City Ambulance. You’re truly a wonderful company I hope I never have to use again, but if I do I know I can trust you!”

Tishekia K.

“Fast, dependable, and very professional at getting me comfortable and feeling safe. I would definitely consider using Twin City Ambulance again. Paramedic O’Keefee and the driver get 5 stars from me. Thanks again.”


“I had a female neighbor who just had back surgery call me at 3 AM, she was unable to stand and needed to use the bathroom. She pleaded with me to take her back to the hospital. I called 911 and spoke to a young lady at Twin City. The ambulance arrived in 10 minutes. The crew was very caring and compassionate and did an excellent job of getting her into the ambulance and to the hospital. Thanks for the great service.”

Twin City Ambulance Patient Information

We are proud to provide emergency and non-emergency ambulance services and EMS standby services to WNY. Below are relevant forms for Twin City Ambulance patients.

Have a General Question?

CPR training with Twin City Ambulance

Patient Information

If you need a copy of your medical records, please email to submit a request.

If you have a non-emergency question, please get in touch with us at 716-692-2342.


Twin City Ambulance
555 Commerce Drive
Buffalo NY, 14228


Open 24 hours

Proud Members of:

United New York Ambulance Network logo
American Ambulance Association logo
Chamber of Commerce of the Tonawandas logo

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